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What is cloud-based?

The benefits of deploying applications using cloud computing include reducing run time and response time, minimizing the purchasing and deployment of physical infrastructure. Considerations for Energy efficiency, flexibility, simplified systems administration, pricing based on consumption, and most of all limiting the footprint of the datacenter.

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Purchased Support Plans

A support plan for each miOnCall schedule is selected at the time of purchase. We strongly recommend purchasing the Support Plan(s) when purchasing miOnCall schedule(s) to receive live customer support related to miOnCall schedule(s).

What is included in the Support Plan?

Support for miOnCall Customers Without a Purchased Support Plan

Without a purchased Support Plan you have access to our online assistance resources by using your login information. If you require assistance from our experienced technical staff and do not have a purchased Support Plan you may call and use a credit card to be billed in half hour increments.

Terms of support without a purchased support plan.

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