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miOnCall Quick Start Guide

All rights reserved © October 2011

This Quick Start guide provides a brief overview of the screens and features that you can use to get started using the miOnCall Cloud-Based On-Call Scheduling application. When you sign up for miOnCall, the miOnCall web site provides a detailed step-by-step setup document and context-sensitive online help files.

Start

The first time you log into the miOnCall application, the miOnCall Start page is displayed. The Start page is the first in a series of pages designed to help you get started with on-call scheduling.

A progress bar shows the names of each of the pages that miOnCall guides you through to set up your on-call schedules. The title of the page that you are on is displayed in black, and the titles of the other pages are displayed in gray. As you set up your on-call schedules for the first time, you will progress through the pages from left to right by clicking the Next button.

On the Start page, you set the password that you will use to log in as the owner of your miOnCall subscription.

Setup Your Users

On the “Setup Your Users” page, you can create login names and passwords for the people who need access to your on-call schedules. The e-mail address that you used to sign up for the miOnCall application is displayed as your login name in the table on the left side of the page.

To create additional login names, enter an e-mail address, password, initials, and access level on the right side of the page. You should create a login name for each person who will be accessing the on-call schedules to perform scheduling or to send messages.

Setup Schedule Roles

Roles are used to specify the different types of resources that are needed to cover each on-call shift. By creating roles and assigning them to resources, you control which resources can be assigned to each type of on-call shift. Some examples of roles are “On Call Tech,” “Attending Physician,” and “Emergency Cardiologist.”

To add a role, type a role name and then click the Add button.

Setup Field Information

Fields are the places where information is stored about an on-call resource. Each field can hold one piece of information about a resource.

The “Setup Field Information” page shows the fields that come with the miOnCall application. The fields are listed in a table on the left side of the page. You can edit or delete the fields provided or add new fields of your own.

To add fields, enter the field information on the right side of the page.

Enter Resources

Resources represent contacts or items that can be assigned to an on-call schedule.

The right side of the Enter Resources page shows the fields that were created on the “Setup Field Information page.” Required fields are labeled with the word “required” in red to the right of the field.

To add resources, enter the field information on the right side of the page.

If you want the resource person to be able to log into the miOnCall application, select a login name from the drop list.

Setup Your Schedules

The “Setup Your Schedules” page is where you can begin creating on-call schedules.

Shift definitions are used to set up a schedule of shifts that are ready to be assigned to resources. Shift definitions are useful for establishing what coverage is needed on a daily, weekly, or monthly basis. Each shift can contain multiple roles, and each role can be assigned to a different contact person for each occurrence of the shift.

To add a shift definition, enter the shift information on the right side of the page.

When you have finished setting up all of the schedules that you have purchased, the OnCall Assignments page is displayed. This completes the startup process.

OnCall Assignments Page

The OnCall Assignments page displays a search bar and a table showing all of the current on-call assignments in each of your schedules. Click the name of a schedule to open the OnCall Schedule page.

OnCall Schedule Page

The OnCall Schedule page shows information about on-call coverage and can be used to make new assignments, to override assignments, to create new shifts, and to send messages to the contacts assigned to on-call shifts. Click the OnCall tab to return to the OnCall Assignments page.

 

 

Confidentiality Agreement

This document and the information contained herein are proprietary to American Tel-A-Systems, Inc. It is provided and accepted in confidence only for use in the installation, training, operation, maintenance, and repair of Amtelco equipment by the original owner. It also may be used for evaluation purposes if submitted with the prospect of purchase of equipment.

This document is not transferable. No part of this document may be reproduced in whole or in part by any means, including chemical, electronic, digital, xerographic, facsimile, recording, or other method, without the expressed, written, permission of American Tel-A-Systems, Inc.

This document is not transferable. No part of this document may be reproduced in whole or in part by any means, including chemical, electronic, digital, xerographic, facsimile, recording, or other method, without the expressed, written, permission of American Tel-A-Systems, Inc.

Trademarks and Copyrights

The product or products described in this document are covered and protected by one or more of the following United States patents: 4,916,726; 5,113,429; 5,259,024; 5,469,491; 6,141,413; 7,359,918; 7,593,962; and 7,831,546. Other patents, both foreign and domestic, are pending.

Amtelco and PC-MX-Infinity are federally registered trademarks of American Tel-A-Systems, Inc.
The following statement is made in lieu of using a trademark symbol with every occurrence of registered, trademarked and copyrighted names:

Registered, trademarked and copyrighted names are used in this document only in an editorial fashion, and to the benefit of the registration, trademark or copyright owner with no intention, expressed or implied, of infringement of the registration, trademark or copyright.

Additional Documentation

Amtelco offers a number of proprietary manuals describing the functions and features of its product lines. Further information and instructions concerning topics included in this publication can be found in several of Amtelco documents. If you do not have these documents on hand, contact Amtelco Telemarketing at 1-800-356-9148 between 8 a.m. and 5 p.m., Central Time.

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